Outlook
Reputation management in England: CMA guidance and a software checklist
Use named CMA fake-review guidance and Amazon and Google commitments to build an England review-software checklist for evidence, reporting and decisions.
Archive
October 2026
Operations
Reputation-management quality checklist for England: CMA and Google controls
Check review software workflows in England against named CMA guidance and Google policies, with evidence records, disclosure checks and release decisions.
Strategy
Reputation management strategy framework for review software
A reputation management strategy framework for review software: organise one disputed-review case, preserve evidence and record a release decision.
Measurement
Reputation management measurement in review software
Reputation management measurement in review software: configure records, measures and checks that support CMA fake-review controls and reporting.
Rules and ethics
CMA online reviews rules: what UK review tools must log
CMA online reviews rules: the evidence fields, audit-trail design and retention logic a UK review tool needs to show how a review reached publication.
Rules and ethics
Bilingual review monitoring: language duties and tool gaps
Bilingual review monitoring in Scotland and Wales involves language duties and gaps in automated coverage. Assess review workflows for Welsh and Gaelic data.
Rules and ethics
Reviewer data UK GDPR: practical team controls
Reviewer data UK GDPR controls for reputation teams: practical checks for lawful basis, retention, rights requests, supplier roles and security.
Tools and providers
Reputation agency scope for review software buyers
A UK guide to reputation agency scope for review-software buyers: define responsibilities, platforms, data access, reporting and contract exit.
Rules and ethics
How UK marketers check review-led advertising against the ASA CAP Code
Review-led advertising CAP Code checks for UK marketers: ASA remit, star rating evidence, Copy Advice and the reputation-management software behind each claim.
Tools and providers
Scoping reputation work for Leeds and northern retail clients
How reputation work for Leeds and northern retail clients is scoped: locations, profiles, reply duties, software seats, licensing triggers, exit terms.
Tools and providers
Birmingham multi-site retail runs local reviews under national brand rules
Multi-site review management in Birmingham: how store teams run city-level reviews inside UK brand rules, CMA compliance policy and local trading law.
Rules and ethics
Cross-border review law: a Belfast response checklist
Cross-border review law for Belfast teams: a practical checklist for routing disputes across UK and Irish rules, platform appeals and review-software records.
Reviews
Fake-review research UK: how to source a claim
Fake-review research UK: how to source a claim with CMA and ASA material, platform rules and review-management software, using claim, source, proof, limit.